Pre-Licensing FAQ

How do I purchase the course

Students can purchase Part A and Part B of the course separately or together. This essentially allows students to pay in two installments.Even though there is an option for two installments, you still only have once year from the purchase date to complete Part A, Part B, the course project and pass the final exam.

Once you've registered, you may begin the online portion at that time. The courses do NOT need to be purchased in any particular order, however, it is recommended that you complete Part A prior to starting Part B. This includes everything you need for completion of the course. Additional study tools may be purchased separately at check out or at a future date.

What is the total cost of the course?

The total cost of the program is listed on the front of the pre-licensing page, which you can find by clicking here. If you want to purchase additional study guides or materials to help you understand the material or pass the licensing exam, you can find those here. You are also responsible for the cost of the background check and to take the state licensing exam.

What steps are necessary to complete the course?

In order to receive a certificate of completion for the course, you will have to complete all necessary course work (Part A and Part B), a course project and successfully pass the comprehensive final exam (not the licensing exam) with a score of 75% or better (three total attempts allowed).

Do I have an instructor?

Yes, you do have an instructor and will be given that information in the welcome email once you purchase. Should you wish to contact the instructor prior to the course, please contact KRI at 800-264-2185.

Who do I contact if I have questions?

You can view contact information here.

What is the refund and/or cancellation policy?

Once you register for a course, you can begin immediately.  The courses may be entered and exited at your convenience.  If you drop out of the course within 30 days, you will receive a refund of 75% of registration fees paid at that time and will have to pay the full amount to re-register for the course.  Beyond 30 days, no refund is available (please keep in mind you will have 12 months to complete the course). KRI's Policy and procedures are located here.

Can I review course material?

You may review any portion of the course you have completed within your 1 year timeframe – even after you have received your certificate of completion.

How much time do I have to complete the course?

You have one (1) year to complete the program in its entirety. All 96 hours must be completed, along with the course project, and the final exam passed with a 75% before a completion certificate is issued.  

Do I have to pass a final exam to complete the course?

To complete the course (and be eligible to sit for the state licensing exam), you must successfully pass a comprehensive final exam. The exam is proctored and consists of 100 multiple choice questions. You have three total attempts to score a 75% or better. If you do not pass on the first attempt, you can reschedule the second attempt at a time convenient for you. If you do not pass the exam on the third attempt, you must repurchase and retake the course before you can sit for the exams again. Note: the final exam is not the licensing exam but an exit exam for the program. The licensing exam is in addition to the comprehensive final exam.

What do I have to do if I don't pass the exam after my third attempt?

If you do not pass the exam on the third attempt, you must repurchase and retake the course before you can sit for the exams again. A representative from KRI will be in touch with you to explain what steps need to be taken.

Are there additional study materials available?

Once you complete the course project you are provided with a key points review and glossary as part of the program. You can purchase additional study guides or materials to help you understand the material or pass the licensing exam. Those materials can be found here. Tip: Students have consistently stated that by understanding foundational concepts, knowing the glossary of real estate terms and reviewing the license law manual, they have had better success at passing the course.

What happens when I complete the course?

Upon completion and passing of the program and final exam, the Kentucky REALTOR® Institute will issue your certificate of completion by email within three business days of course completion. You must attach the certificate of completion to your license application – do not lose your certificate. You can sit for the state licensing exam once you successfully complete the entire course (96 hours, project and final exam).

What are the requirements to get a real estate license?

All of the licensing information and qualifications can be found on the Kentucky Real Estate Commission's website. In general, you must:

  • Be 18 years of age;

  • Have attained a high school diploma or GED;

  • Completed all real estate pre-license courses prior to taking the real estate examination;

  • Complete FBI criminal background check.

  • Must apply within sixty (60) days of passing your exam (PSI Licensing Exam - NOT KRI's Final Exam).

How do I take the licensing exam?

Once you complete the entire pre-licensing program successfully, you will need to schedule and sit for your licensing exam. You will need your certificate of completion from KRI. The exam is offered through PSI (cost is $100 per attempt) and more information about the exam and testing centers can be found by clicking here. This site also explains in more detail what is required with your background check. (Tip: when registering online for the licensing exam through PSI, you will need to search under "Government/State Licensing Agencies" for the correct exam.) Note: the licensing exam is a timed exam.

I took the licensing exam and didn't pass. Now what?

If you didn't pass the first attempt at the licensing exam, you can take it again. In fact, you can take it as many times as you want but keep in mind you must pay the exam fee on each additional attempt. Good news, though, you only have to retake the portion of the exam - national or state law - you failed. You have four (4) months for the retake. After that, both portions must be retaken.

Who do I contact if I have a concern or complaint?

If you have a concern or complaint about the program, please contact us to have the matter resolved.